The rules for using Chozenn.

1. This agreement

These Terms of Service ("Terms") are a binding agreement between you and Chozenn LLC, a Florida limited liability company ("Chozenn", "we", "us"). They cover chozenn.ai and every Chozenn tool, page, email and payment feature (the "Service").

You accept these Terms when you tick the box agreeing to them while creating an account, when you accept them inside Chozenn, or when you use the Service. If you don't agree, don't use the Service.

If you use Chozenn for a company, agency or other organization, you confirm you're allowed to accept these Terms for it, and "you" includes that organization.

Section 19 requires most disputes to be settled by individual arbitration instead of in court and waives class actions. Please read it.

2. Who can use Chozenn

You must be at least 18 years old and able to form a binding contract. You may not use the Service if you're barred from doing so by law or we've previously removed you.

When you sign up you choose an account type:

• Creator — you make content and work with brands.
• Brand — you hire or want to hire creators for campaigns, for yourself or for a business.
• Manager — you represent creators, run a talent agency or manage creators' brand deals.

The parts of these Terms written for one account type apply whenever you act in that role, even if your account is set to another type.

3. Your account

Give accurate information and keep it up to date. You're responsible for everything that happens under your account, so keep your password private and tell us right away at the email below if you think someone else has accessed it.

One person per login. Managers may invite teammates, and each teammate needs their own account.

We may ask you to confirm who you are, your authority to represent a creator or business, or your tax and payout details before you use certain features.

4. What Chozenn is — and isn't

Chozenn is software and an online marketplace. It gives creators tools (media kits, rate calculator, deal tracking, invoices, contracts, websites, newsletters and more), lets brands discover creators and run campaigns, and gives managers tools to run their roster.

• We're not a party to agreements between creators, brands and managers, except to the limited extent we collect and pay out money as described in Sections 9 and 10.
• We're not a talent agency, manager, employer, staffing company, agent or legal or tax advisor to anyone.
• We don't guarantee that you'll find deals, get paid a certain amount, or that any user will perform.
• Profiles, follower counts, audience details and performance numbers come from users or public sources. Unless we clearly say otherwise, we don't verify them.
• Rate suggestions, research packs, contract templates and AI answers are general information, not professional advice.

5. Rules for creators

• Only post content you own or have permission to use, and only claim stats that are true.
• Follow the law and the rules of each social platform, including the U.S. Federal Trade Commission's endorsement rules: clearly disclose paid or gifted partnerships (for example #ad or the platform's paid-partnership label).
• Deliver the work you agree to, on time, and tell the brand promptly if something changes.
• Give brands only the content usage rights you've agreed to in writing. Unless your deal says otherwise, you keep ownership of your content.
• You're an independent business. Nothing in Chozenn makes you an employee, agent or contractor of Chozenn or of a brand through us.

6. Rules for brands

• Describe campaigns, products and pay honestly. Don't promote anything illegal, unsafe or deceptive.
• Don't ask creators to hide that a post is paid, make false claims, or break a social platform's rules.
• Review delivered work promptly and in good faith. Approve work that meets what you agreed; don't reject work to avoid paying for it.
• Use creators' content only within the rights the creator granted. Creator profile information you see on Chozenn is for evaluating and working with creators, not for resale, scraping or building other databases.
• Pay what you agree to. If you fund a deal with Zenn Wallet, the rules in Section 9 apply.

7. Rules for managers

This section applies to anyone using the manager portal, including talent managers, agencies and their teammates.

Your status. You run your own independent business. You're not an employee, agent, partner, franchisee or contractor of Chozenn, and Chozenn doesn't supervise or direct how you manage your creators. You're free to work with creators off Chozenn, and you're responsible for your own business expenses, insurance and taxes.

Your authority. Before you add a creator to your roster, negotiate or accept deals for them, or act for them in any way, you must have that creator's permission — ideally a written management agreement. Creators can see that they're linked to you and can leave your roster at any time. We may ask you for proof of your authority and may remove a creator from your roster if you can't provide it or the creator asks us to.

Your duties to your creators. Act honestly and in your creators' interests. Tell them how much you earn on their deals, don't charge hidden fees, don't misrepresent their stats or audience to brands, and pass on offers and messages that concern them. Your management agreement with each creator is between you and that creator; Chozenn isn't a party to it and doesn't enforce it.

Licenses and laws. Some states, such as California and New York, require a license to act as a talent or employment agency, which can include finding paid work for creators. You alone are responsible for deciding whether you need a license and for getting and keeping it, and for following all laws that apply to managing talent. Chozenn doesn't give advice on this.

Commission on Zenn Wallet deals. When a creator is linked to you as their manager on a Zenn Wallet deal, the deal amount is split 80% to the creator, 15% to you and 5% to Chozenn, as shown in Chozenn for that deal. That 15% is your full commission on that deal through Chozenn; don't charge the creator again for the same deal. Any commission on deals made outside Chozenn is between you and the creator.

Manager Plan. The manager portal costs $2.50 per creator seat per month after a 7-day free trial that needs a card, billed as described in Section 8.

Creators' information. You may see creators' details only as they or Chozenn share them with you. Use them only to represent that creator, keep them confidential, and stop using them (and delete copies you exported) when you stop representing the creator, unless the law requires you to keep them.

Your teammates, forms and branded pages. You're responsible for the people you invite to your workspace and for what you publish through Chozenn, including sign-up forms, pitch decks, reports and white-labelled pages. Don't suggest Chozenn endorses you, and make sure people who fill in your forms know you'll receive their information.

Taxes. We may ask for a W-9 or similar form before paying you, and may issue tax forms (such as a 1099) where the law requires.

8. Plans, free trials and billing

Some tools are free (media kit, rate calculator and engagement checker). Paid tools need a paid plan. The Creator Plan costs $9.99 per month and the Manager Plan costs $2.50 per creator seat per month, plus any applicable taxes.

Free trial. New Creator Plan and Manager Plan subscriptions start with a 7-day free trial and need a payment card when you start it. Unless you cancel before the trial ends, your card will be charged automatically at the end of the trial and then every month.

Automatic renewal. Paid plans renew every month until you cancel. You can cancel anytime from Billing; your access lasts until the end of the period you've paid for. Except where the law requires, payments aren't refundable and we don't refund partial months.

Research packs and other one-time purchases (for example, brand research packs at $19 each) are digital products delivered right away and aren't refundable once delivered, except where the law requires or we decide otherwise.

Price changes. We may change prices. We'll tell you in advance, and a new price applies from your next billing period after the notice. If you don't agree, cancel before then.

Payments are processed by Stripe. If a payment fails, we may retry it and may pause paid tools until it succeeds.

9. Zenn Wallet (brand wallet and deals)

Zenn Wallet lets brands add funds to pay creators for deals made through Chozenn.

• Top-ups. A service fee of 5% is added on top of each top-up and is not refundable. The amount you choose (not including the fee) is added to your Zenn Wallet balance once the payment is confirmed.
• Not a bank account. A Zenn Wallet balance is a record of funds you've prepaid for creator deals. It isn't a deposit, earns no interest, isn't insured by the FDIC, and can only be used for deals on Chozenn or refunded as described below.
• Deals. When a brand funds a deal, that amount is held for the deal. The creator delivers the agreed work, and the brand reviews it. When the brand approves the work, the deal amount is released.
• Split on approval. Of the deal amount, 80% goes to the creator and 20% to Chozenn. If the creator has a linked manager on the deal, the split is 80% creator, 15% manager and 5% Chozenn.
• Payouts. To receive payouts, creators and managers must set up a payout account with our payment provider (Stripe) and give accurate identity, bank and tax details. We pay the provider's payout fees. Payouts can be delayed by verification, bank processing, suspected fraud, disputes or legal requirements.
• Refunds. Brands may ask for a refund of unused funds (not funds held in an open deal or already released). Refunds need our approval, go back to the original card, and don't include the service fee.
• Disputes. If a brand and creator disagree about a deal, contact us. We may review deal details and messages and decide, in good faith, whether held funds are released to the creator or returned to the brand. This doesn't stop either of you from pursuing the other directly.
• Chargebacks. Don't dispute a card charge for funds you've used or that are held for a deal; contact us instead. If a payment is reversed, we may reduce balances, pause payouts or recover the amount from the account that received it.

10. Invoice pay links

Creators can send brands invoices with a Chozenn pay link. Chozenn charges no platform fee on these, but card processing (2.9% + $0.30 per paid invoice) is deducted from the amount credited to the creator. When a brand pays a pay link, it's paying the creator; we collect the payment on the creator's behalf and pay it out to them. Brands should send questions about the invoice itself to the creator.

11. Taxes

You're responsible for your own taxes. We may collect tax forms (for example, a W-9 with your Social Security number or EIN), keep them encrypted, and issue tax forms such as 1099s where the law requires. We may hold payouts until we have the information the law requires.

12. Your content and our license

You keep ownership of what you put into Chozenn. You give us a worldwide, non-exclusive, royalty-free license to host, copy, process, display and send it as needed to run, improve and promote the Service — for example, to show your published profile, media kit or website to the people you choose, and to show published creator profiles to brands. When you remove or unpublish something, we stop showing it within a reasonable time, though backups and copies others already received may remain.

If you send us suggestions or feedback, we may use them without paying you or owing you anything.

Chozenn's software, name, logo and design belong to us. These Terms don't give you any right to them except to use the Service.

13. AI features

Chozenn's AI chat, matching and drafting tools can be wrong or incomplete. Check anything they produce before you rely on it or send it. Changes the AI suggests only happen after you approve them, and Chozenn never sends outreach emails on your behalf. Saved AI conversations may be reviewed as described in our Privacy Policy.

14. Stats, tracking and email tools

• Public post stats, follower counts, link clicks and campaign results are estimates that depend on social platforms and other services. They can be delayed, missing or wrong.
• If you use Chozenn's newsletter tools, only email people who agreed to hear from you, include a real mailing address, honor unsubscribes and follow anti-spam laws such as CAN-SPAM. Sending limits apply.

15. Things you must not do

• Break the law, or help anyone else break it.
• Post anything fraudulent, misleading, infringing, hateful, harassing, sexually exploitative or dangerous, or anything involving minors in an inappropriate way.
• Pretend to be someone else, or claim to represent a creator or brand without permission.
• Fake followers, views, clicks, reviews or results.
• Scrape, copy or resell other users' information, or use it to spam them.
• Get around payments or fees by misusing Chozenn features, or abuse refunds and chargebacks.
• Interfere with, overload, test the security of or reverse-engineer the Service, or access it with bots except as we allow.

16. Other services

Chozenn relies on other companies, including Stripe for payments, social platforms for public stats, and email and AI providers. Their own terms may apply, and we're not responsible for their services or outages.

17. Ending or pausing accounts

You can stop using Chozenn and ask us to delete your account at any time. We may suspend or close accounts, remove content or hold payouts if we reasonably believe someone has broken these Terms or the law, created risk for other users or Chozenn, or if we have to stop offering a feature. Where it's practical and safe, we'll tell you first.

When an account closes, money that has already been released to a creator's or manager's balance will still be paid out, unless it's being held for fraud, a dispute or a legal reason. Sections that by their nature should continue (such as payments owed, licenses to feedback, disclaimers, limits of liability, indemnity and dispute resolution) continue after an account closes.

18. Disclaimers, limits and indemnity

The Service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the Service will be uninterrupted, error-free or that any user will perform.

To the fullest extent the law allows, Chozenn and its owners, employees and partners won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or opportunities. Our total liability for any claim relating to the Service is limited to the greater of (a) what you paid Chozenn in fees in the 12 months before the claim and (b) $100. This limit doesn't reduce money already credited to your Chozenn balance that we owe you.

You agree to defend and repay Chozenn for claims, losses and costs (including reasonable legal fees) arising from your content, your deals with other users, your breach of these Terms, or your breach of the law or someone else's rights.

Some places don't allow some of these limits, so they may not all apply to you.

19. Disputes and arbitration

Talk to us first. Before starting a claim, email stefan@chozenn.ai describing the problem and what you want. We'll try in good faith to resolve it within 30 days.

Arbitration. If we can't resolve it, you and Chozenn agree that any dispute relating to these Terms or the Service will be decided by binding individual arbitration, not in court, except as listed below. The American Arbitration Association (AAA) will run it under its Consumer Arbitration Rules (or its Commercial Arbitration Rules if you use Chozenn for a business). The arbitration may be held by video or phone, or in person in Florida or the county where you live. The Federal Arbitration Act governs this section.

No class actions. Claims may only be brought individually, not as a plaintiff or class member in any class, collective or representative action. The arbitrator can't combine claims of different people.

Exceptions. Either side may bring an individual claim in small-claims court, and either side may ask a court to stop infringement or misuse of intellectual property or the Service.

Opting out. You can opt out of arbitration within 30 days of first accepting these Terms by emailing stefan@chozenn.ai with your name, account email and a clear statement that you're opting out.

Jury waiver. Where a dispute goes to court, you and Chozenn waive any right to a jury trial to the extent the law allows.

Governing law. Florida law governs these Terms, without regard to conflict-of-law rules. Any case allowed in court will be heard in the state or federal courts located in Florida, and you and we consent to their jurisdiction.

20. Changes to these Terms

We may update these Terms. For important changes we'll tell you on the site or by email and may ask you to accept the new version before you keep using your account. Changes don't apply to disputes that started before the change. If you don't agree to new Terms, stop using the Service and cancel any paid plan.

21. General

These Terms, our Privacy Policy and any terms shown for a specific feature are the whole agreement between you and Chozenn about the Service. If part of these Terms can't be enforced, the rest still applies. If we don't enforce a right right away, we haven't given it up. You may not transfer these Terms without our permission; we may transfer them as part of a merger, sale or reorganization. We aren't responsible for delays caused by events outside our reasonable control.

22. Contact

Chozenn LLC, Florida, United States. Email: stefan@chozenn.ai.